Privacy Policy – Tourist Tour Travel Agency

Tourist Tour Travel Agency values the privacy of its customers and is committed to protecting their personal data in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia. This policy explains how we collect, use, and protect your personal information when using our website or services.

1. Information We Collect

When you use our website or book any of our services, we may collect the following information:
    1.    Personal Information:
    •    Full name
    •    National ID or residency permit details
    •    Contact details (phone number, email address, physical address)
    2.    Payment Information:
    •    Payment details and transaction data, processed through secure payment gateways
    3.    Usage Information:
    •    Browser and device details used to access our website
    •    Your IP address
    •    Booking history and preferred activities
    4.    Additional Information:
    •    Any extra details provided by the customer when contacting us for support or inquiries

2. How We Use the Information

We use the collected information for the following purposes:
    1.    Providing Our Services:
    •    Processing bookings and delivering travel and tourism services
    •    Sending booking confirmations and itinerary updates
    2.    Enhancing User Experience:
    •    Customizing services and offers based on customer preferences
    •    Analyzing data to improve service quality
    3.    Customer Communication:
    •    Responding to inquiries and complaints
    •    Sending notifications about updates, offers, and promotions
    4.    Legal Compliance:
    •    Complying with local laws and regulations
    •    Responding to legal requests from government authorities

3. Sharing Information with Third Parties

We respect your privacy and do not sell or rent your data to third parties. However, we may share your information in the following cases:
    1.    With Tourism Service Providers: To coordinate travel services with third-party providers (such as transportation companies, hotels, and tour guides).
    2.    For Legal Compliance: When required by law or in response to government or law enforcement requests.
    3.    To Protect Our Rights: When necessary to safeguard our legal rights or prevent fraudulent or illegal activities.

4. Data Protection and Security

We implement strict security measures to protect customer data from unauthorized access or misuse, including:
    1.    Advanced security protocols to encrypt data during transmission.
    2.    Restricted access to personal information for authorized personnel only.
    3.    Regular security audits to prevent potential breaches or leaks.

5. User Rights

Users have the right to:
    1.    Access and update their personal data and request corrections for any inaccurate information.
    2.    Request the deletion of their personal data, provided it does not conflict with legal obligations or essential service requirements.
    3.    Opt-out of promotional communications by clicking the unsubscribe link in emails or contacting us directly.

6. Cookies Policy

Our website uses cookies to enhance user experience, including:
    1.    Analyzing user behavior to improve website performance.
    2.    Customizing content and offers based on user preferences.
    3.    Saving user settings for a smoother experience when revisiting the website.

Users can adjust their browser settings to reject or delete cookies; however, this may affect website functionality.

7. Changes to the Privacy Policy

Tourist Tour Travel Agency reserves the right to update this Privacy Policy at any time to comply with legal requirements and technological advancements. Customers will be notified of significant changes via email or a website notification.

8. Contact Us

For inquiries or requests regarding this Privacy Policy, please contact us at:
    •    Email: [TouristTour@gmail.com]
    •    Phone Number: [+966 539561319]
    •    Address: [Al-Qassim, Kingdom of Saudi Arabia]

9. Consent to the Privacy Policy

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree to any part of it, please refrain from using our website or providing any personal information.